Testimonials

Martin Helm Owner Queens English

The world is full of dreamers, thinkers, planners and doers.
All have their strengths, and all have an important role to play in any successful business.
It’s quite normal, for instance, for dreamers to be thinkers and thinkers to be planners.
But Malcolm Tilsed is way beyond ‘quite normal’ . . .
His dreams are profoundly imaginative; his thoughts clear and well communicated; his plans precise and well documented; but above all . . . he’s a doer. He just gets right on and does it. He’s Action Man in a navy suit.
He is also a great guy and a good friend.
I would trust him with my reputation.
You should do too.

Stephen Philips Head of Operations at Marugame Udon Europe

I worked with Malcom upon the opening of the 02 Arena inGreewich. Malcom really understood and helped us as operators and bridged any gaps between us and the landlord superbly. Healways aimed for the win/win. I found Malcom very personable and professional and enjoyed working with him.

Claudine Bone Fitness Instructor at Zumba

I have had the pleasure of working with Malcolm recently to what was an extremely successful event. His professionalism inspired confidence which in turn assisted the retailers who he supported fully. Working along side him, allowed the event to run seamlessly which was down to his management of the project from inception, through the creation and development and onto delivery. I would recommend his Malcolm with not a moment of hesitation and look forward to working with him again imminently.

Liz Storey Operations Director & Business Consultant

Malcolm is essential to any organisation that needs direction and help, his extensive knowledge in compiling and executing successful events is second to none and the Braintree Town Team would not have been able to deliver the 2 Christmas events, an Easter event and a longest day (summer) event of the level that was obtained without his input and management. His professional approach, attention to detail and ability to deal with everyone (all types of key stakeholders including council, voluntary, education, retail and other businesses) makes him invaluable to us and we (the Braintree Town Team) look forward to working with him again this year.

Alison Jennings Senior Parnership & Business Development Manager

Malcolm has successfully delivered a number of fantastic events in Braintree Town Centre for 3 years. This includes 3 Christmas spectaculars which have gone from strength to strength and put our town on the map. Malcolm has worked with the Council and the Town Team and the many different businesses in the town to deliver an event which meets the aspirations of a range of partners. Malcolm uses his skills and knowledge and extensive network of contacts and has planned and organised multifaceted projects, delivering a safe and accessible event, increasing footfall in to the town and ensuring that the event meets the needs of all statutory requirements including health & safety, licensing and marketing. He is endlessly patient and diligent in his work and a trusted contact who I would recommend to deliver the Client’s aspirations.

Karen Operations Manager at Riverstone London England UK

I had the pleasure of working with Malcolm when being based atThe O2 in Greenwich. Malcolm was a highly respected member of our team there. He always had the interests of our tenants under the tent, very close to his heart and would do his upmost to do his best for them at all times.

Colby Crossman Landscape Officer at Braintree District Council

I have had the pleasure of working with Malcolm for the past twelve months in hosting events in and around the town centre. He has an amazing job working to a budget and I’ve been overly impressed by his interpersonal skills and his overall professionalism. He has been a joy to work with and role model to aspire towards.

Lester Sharpe Quality Officer at Housing Trust

I had the good fortune to work with Malcolm over a number of years and found him to be professional, thorough and focused in all aspects of his work. He was a massive help to me on all operational areas. He understand fully the challenges and day to day difficulties of retail ops and his expertise and knowledge made my work all the more easier.

Doug Blanks Photographer & Public Relations Professional

Malcolm has an eye for detail, is extremely creative and with out doubt has a can do approach to every thing he does. Dramatically increasing footfall where ever he goes, with a planned approach to the media, impactful events and superb use of space. Not content with simply working he actively engages with the community and takes part in fund raising events. Which whilst raising the profile of his venues also make serious money for local charities. Fire Walking included! He has worked to impossible deadlines, kept with in the tightest of budgets and understands the need to involve the media in the retail sector. An extremely successful individual that will make it happen!

Steven Connolly Senior Business Leader

Malcolm was always enthusiastic in driving his shopping centre forward, especially as regards events and recycling initiatives. He is diligent, hard working and also an easy person to get along with.

David Stone MSc Award MobM FIDM

Malcolm, A brilliant professional, superb poise and polish in motivating and managing people to achieve their highest potential. A retail expert with very significant experience and ability in developing effective tactical and strategic solutions. I have always found Malcolm. a joy to work with and I am sure you will as well.

Vanessa Howard Owner of luxury holiday accommodation business & fashion museum

I was always impressed with Malcolm can do attitude and his greatdrive to help others especially charities.

Lester Sharpe

Area Manager at AMT Coffee Research Doctorate Student in Psychology. City University of London. I had the good fortune to work with Malcolm over a number of years and found him to be professional, thorough and focused in all aspects of his work. He was a massive help to me on all operational areas. He understand fully the challenges and day to day difficulties of retail ops and his expertise and knowledge made my work all the more easier.

Colby Crossman - Projects Officer at Braintree District Council

I have had the pleasure of working with Malcolm for the past twenty four months in hosting events in and around the town centre. He has an amazing job working to a budget and I’ve been overly impressed by his interpersonal skills and his overall professionalism. He has been a joy to work with and role model to aspire towards.

Alison Jennings - Senior Project Manager Turner & Townsend

Malcolm Greenbox Management has successfully delivered a number of fantastic events in Braintree Town Centre for 4 years. This includes 4 Christmas spectaculars which have gone from strength to strength and put our town on the map. Malcolm has worked with the Council and the Town Team and the many different businesses in the town to deliver an event which meets the aspirations of a range of partners. Malcolm uses his skills and knowledge and extensive network of contacts and has planned and organised multifaceted projects, delivering a safe and accessible event, increasing footfall in to the town and ensuring that the event meets the needs of all statutory requirements including health & safety, licensing and marketing. He is endlessly patient and diligent in his work and a trusted contact who I would recommend to deliver the Client’s aspirations.

Liz Storey - CEO/MD Ignite Business Enterprise

I have had the pleasure of working with Malcolm Greenbox Management recently to what was an extremely successful event. His professionalism inspired confidence which in turn assisted the retailers who he supported fully. Working along side him, allowed the event to run seamlessly which was down to his management of the project from inception, through the creation and development and onto delivery. I would recommend his Malcolm with not a moment of hesitation and look forward to working with him again imminently.

Claudine Bone - Freelance retail consultant

John Parker Hartnell Taylor Cook

I have gone through the process of using several Greenbox Management Training Courses, they are just brilliant and really easy to use, there is no time limit and I did my courses when I wanted to do them, in my own time. They are highly recommended. I have printed off my certification, the tudor one on one courses are full of the most up to date information. I have gained so much knowledge, and can refer to the courses at anytime if I need to refresh my knowledge, all for a very low price.

Trudi Cummins - Partner at Cushman & Wakefield

Malcolm is the kind of Centre Manager you want on your team. He delivers his role with the utmost professionalism. His customer service and interpersonal skills are second to none. He takes great pride in delivering an exceptional job every time and does so with enthusiasm and passion. A real asset to any team.

Mike Potter - Managing Director & General Manager (Anschutz Entertainment Group) at The 02 Arena

Malcolm was a great addition to the team which opened The o2 in 2007 which at times came under intense pressure. Great team member, always delivering on his promises and giving a good service to our clients. Could always be relied upon to bring a little humour and a smile when needed.
Top qualities: Great Results, Personable, High Integrity

David Baker - Presenter, Breeze AM

I worked for many years with Malcolm at the Meadows shopping Centre in Chelmsford whilst Programme Controller of Chelmer FM and Classic Gold. We worked on promotions together and also on charity fundraising. Malcolm was an absolute pleasure to deal with in business. He always shared our goals as well as his own and we would recommend any companies looking to achieve new goals to work closely with Malcolm.

Andy Young - Director (Anschutz Entertainment Group) at The 02 Arena

Malcolm demonstrated great tact and diplomacy dealing with the various stakeholders and maintained strong, professional relationships despite all the challenges of a very dynamic business environment. His personable, approachable management style ensured relationships were positive and longstanding.
Top qualities: Personable, Expert, High Integrity

Steve Brooks - Managing Director Blueprint Projects

Malcolm is a true shopping centre professional, he understands his industry and is a pleasure to work along side, Malcolm has been very supportive, and he is a great networker and well respected in his field

Alfie Barnes - Managing Director, Carisway Facilities Management

I worked with Malcolm at both The Meadows in Chelmsford and O2 Arena in Greenwich as a service supplier and consultant for facilities management services including security, cleaning and waste. I always found Malcolm to be friendly, knowledgeable and straightforward in his approach to business. His drive for value for his client’s made my task as consultant/service supplier focus in the appropriate areas. On a personal level I have had the pleasure of attending conferences in Portugal with CBRE and Edinburgh, Birmingham and Bournemouth with BCSC and Malcolm has been a knowledgeable friend within workshops and networking. I would recommend Malcolm to any business that requires his depth of knowledge in retail, facilities management and generating asset value through effective management.

Keith Frost - BDM Christmas Lighting, Aylesford Electrical Contractors Ltd

I have enjoyed working with Malcolm on two current Christmas lighting schemes in 2012 very much and also in the past at both the 02 Arena and The Meadows Shopping Centre in Chelmsford. Malcolm’s attention to detail is second to none and he is always extremely passionate about the look he is trying to achieve as he is about all areas of any Centre he is managing. I know If Malcolm is pleased with the end result then I have done very well indeed, as he will not accept excuses or second best. I look forward to working with Malcolm on many more projects in the future.

Antje Moor - Centre Management at The 02 Arena (Anschutz Entertainment Group)

I enjoyed working with and for Malcolm at The O2. He is a great manager and team player. He balanced daily needs and demands in a professional business manner throughout all areas within the organisation.