Customer Service Training

Key Points:

Customer Service Training BUY NOW

  • One-on-One tutor led fully customer service online course developed by a qualified professional
  • Accredited by CPD conforming to universally accepted continuing professional development
  • Same day certificate
  • Once you have successfully completed the course your certificate can be immediately printed for audit and compliance purposes
  • Ensure Customer Service is consistent across your business?
  • Low Cost £25 plus vat BUY NOW

Customer Service Training CPD Approved

We all need Customer Service Training, we need to understand that Customer service is the act of taking care of the customer’s needs by providing and delivering professional, helpful, high quality service and assistance before, during, and after the customer’s requirements are met.

But how is this done?

How do you ensure it’s consistent across your business? What are the benefits of delivering great customer service?

This course will start by making it very clear exactly what we mean by customer service, and why it’s so vital. It then goes into detail about the goals of great customer service, communication skills both verbal and non-verbal, discovering and understanding customer needs and much more.

Customer Service Training Essex Course Covers 

What is Customer Service

The Goals of Great Customer Service 

Discovering and Understanding Customer Needs

Delivering Maximum Levels of Customer Service

Making Customers Feel Great From the Start

Communication Skills Non-verbal Communication 

Body Language

Dealing with Customer Complaints

Pass Rate Required 70%

Get Your Customer Service Training Here

Greenbox Management Solutions Limited accredited by CPD

Our Values and Beliefs
We are a focused organisation that works in dynamic partnership with you. We are committed to service, quality, harmony and innovation in all that we do.