Benefits of Training
Staff are capable of doing the job for which they are paid
They can do the job in the most efficient/effective way- jobs are completed in the minimum time.
Jobs are done the correct way. Costly errors are avoided.
Less time is spent by others, correcting what can sometimes be expensive mistakes.
More tasks can be delegated, senior staff have more time to devote to priority areas.
Benefits of Training, Training develops greater flexibility of people between jobs.
If a key member of the team is unavailable for whatever reason, someone else can cover.
Customer queries or requests can be dealt with immediately.
Your business holds up well under pressure.
Staff are more confident/capable of dealing with customers. That means greater sales and productivity.
Recruitment and induction costs are reduced.
Training creates interest and involvement and consequently encourages staff to stay.
If as a business you are unable to demonstrate that you care about employees development, how can you hope to generate an attitude of concerm towards your customers.
Benefits of Training, Training can develop a sense of responsibility in staff and hence a more positive attitude.
Training reveals and fosters talent, it automatically produces a list of promotables, so helping to solve succession problems.
Training gives everyone a great understanding of their responsibilities, and the knowledge and skills they need to do that job.
This will enhance their confidence which can also improve their overall performance.
Benefits of training can be found in greater detail at www.greenboxmanagement.com